● Property ● Surveying ● Construction ●
Contact Us:
WESTONE
020 7692 8365
78 York Street
London
W1H 1DP
info@westone-uk.com
london
kent
surrey
sussex
essex
hampshire
middlesex
berkshire
suffolk
oxfordshire
hertfordshire
cambridgeshire
norfolk
bedfordshire
home
about us
contact us
careers
Home
About Us
Contact Us
Careers
flood
impact
storm
subsidence
fire
defects reports
trace and access
building surveys
dilapidations
party walls
fire
flood
Defects Diagnosis
subsidence
impact
storm
trace and access
Building Surveys
Dilipidations
Party Walls
Email: info@westone-uk.com
trace and access

General

Most building insurance policies include for Trace and Access. This is an insurance industry term for finding the source of a leak.

 

Simple as it sounds, leaks can sometimes manifest quite some distance from the source of the leak. It is not uncommon for the source of a leak to be a storey or two above where the water is dripping or staining and some distance (on plan) away, particularly in steel and concrete framed buildings.

 

Add to this the possibility of the staining or dripping water being due to condensation, ground damp, heating leak, hot water leak, cold water leak, waste defect or penetrating damp from outside the building, or an adjoining owner and all of a sudden there is a lot more to it than sending a plumber around.

Our Investigation

We are thorough if nothing else. All trace and access instructions receive the full attention of a Chartered Building Surveyor who specialises in building defects, their cause and diagnosis. We utilise the very latest of testing equipment, including thermal imaging, digital listening devices and testing equipment. This often enables us to accurately identify the location of a leak without expensive opening up works being required.

 

Your insurance company or their appointed loss adjuster will need to confirm our instructions prior to our visit. Simply provide us with the adjusters details and we will arrange it all on your behalf.

Get it right - first time

All too often when we are called in on a trace and access instruction, we are not the first company to visit. We are frequently told that we are the second, third or even fourth company to inspect the property to diagnose the fault.

 

We believe that we should always be the last company to visit a property. For this reason are extremely thorough when undertaking our inspection.

A digital hygrometer, a much more accurate way to assess dampness in masonry.

A salts analysis kit - to assist in the diagnosis of the source of moisture. Tap water, rainwater etc.

Thermal imaging in use to source the location of pipework in a floor slab.

Our Seesnake camera, enables photos to be taken inside accessible pipes or voids.