Most building insurance policies include for Trace and Access. This is an insurance
industry term for finding the source of a leak.
Simple as it sounds, leaks can sometimes manifest quite some distance from the source
of the leak. It is not uncommon for the source of a leak to be a storey or two above
where the water is dripping or staining and some distance (on plan) away, particularly
in steel and concrete framed buildings.
Add to this the possibility of the staining or dripping water being due to condensation,
ground damp, heating leak, hot water leak, cold water leak, waste defect or penetrating
damp from outside the building, or an adjoining owner and all of a sudden there is
a lot more to it than sending a plumber around.
We are thorough if nothing else. All trace and access instructions receive the full
attention of a Chartered Building Surveyor who specialises in building defects, their
cause and diagnosis. We utilise the very latest of testing equipment, including thermal
imaging, digital listening devices and testing equipment. This often enables us to
accurately identify the location of a leak without expensive opening up works being
Your insurance company or their appointed loss adjuster will need to confirm our
instructions prior to our visit. Simply provide us with the adjusters details and
we will arrange it all on your behalf.
Get it right - first time
All too often when we are called in on a trace and access instruction, we are not
the first company to visit. We are frequently told that we are the second, third
or even fourth company to inspect the property to diagnose the fault.
We believe that we should always be the last company to visit a property. For this
reason are extremely thorough when undertaking our inspection.
A digital hygrometer, a much more accurate way to assess dampness in masonry.
A salts analysis kit - to assist in the diagnosis of the source of moisture. Tap
water, rainwater etc.
Thermal imaging in use to source the location of pipework in a floor slab.
Our Seesnake camera, enables photos to be taken inside accessible pipes or voids.